American Heart Association, Life is Why

Connecticut - Boca Raton, FL

THANK YOU, Cousin PHONED ME AND SHE SAID YOU GUYS ARE AWESOME. 

THANK YOU FOR MAKING THIS HAPPEN SO EASILY. NOW MY COUSIN JUST NEEDS 

TO GET DR. ALLEY INVOLVED AND ALL SHOULD BE WELL. HE IS EXPECTING 

JOHN IN THE ER., DON'T LET ANYONE TELL YOU DIFFERENTLY. DR. ALLEY SAID " I WILL BE AVAILABLE TO JOHN AND I WILL ADMIT HIM." 

Kingston Jamaica to Miami

To all Trinity Staff

Thank you for assisting with the travel arrangements for my sister  and cousin  from Kingston Jamaica to Miami Jackson Memorial Hospital.  The staff were very helpful in collecting data and making all the arrangements from ground and air transportation as well as the admission to Jackson Memorial.  My main concern was the safety of the flight, however, my family assure me all went well.  I do appreciate the email notification of pickup and landing status.  The phone reps, and the flight and med crew all was easy to deal with. (I apologize if i forgot any staff name)  Lisa, you have a great staff. Continue the good work in assisting families in need.  Just to update you on my family condition, since my sister arrival to Jackson, she had two major surgeries and one small procedure. Physical therapy to begin.  Regarding my cousin, the hospital was able to stop her internal bleeding and she is now scheduled for surgery. The cost was a lot, but with Jehovah God help we were able to pull through.  Again thank you all from me and my family. 

Saint Maartin to Delaware

  Inger,  

       Thanks for your help in this difficult time !

     The trip went very well.

Bonaire to Miami, FL

To whom it may concern,                                                                               March 10, 2016

It is with a great deal of gravity and frustration that I write to you.  My father, was in a scooter accident on March 2nd at about 5:20pm in Bonaire, Dutch Antilles.  I was with him and rushed to his aid. I found him bloodied and battered, in severe pain, and barely able to breath.  He thought  at first that he had broken his back, but it ended up being his ribs and clavicle. He had a substantial contusion also on his left forearm which was bleeding.  It was on the same side of the broken ribs and clavicle. His head had two obvious wounds on his head and he was bleeding profusely as he had broken an artery.  The wounds that we could not see were a bruised lung and some bleeding on the brain consistent with the type of accident that he had.

I called 911 and my call was immediately  answered and the rescue squad was able to arrive in approximately  30 minutes.  He was rushed to the ER where he was given immediate attention by the doctors and nurses. They were very present, calm, and capable and I will be forever grateful to them.

He spent the next day in Intensive Care where I witnessed that he was give excellent care and attention. I felt great confidence even though we were on a small Island in a foreign land. However, with his injuries and his history of heart attacks and a stroke, I felt it best to have him medically evacuated to the

United States where I believed that he would be in a place with superior care, doctors, and resources. I

was concerned about potential complications and wanted him in the United States where I believed that he would receive the best care.

Trinity Air Ambulance was AMAZING. Cory was as an absolute superstar caring for my dad and managing his pain.  Lisa was a rock for me. She was in constant contact and gave amazing comfort and advice. I would recommend this company to anyone. They are to be commended!  Thank you guys!!!

When we arrived at the Ryder Trauma Center, my dad was ushered in and I was shocked by the way that he was "manhandled." I am not a doctor, but it was in stark contrast to the intentional yet gentle way that he had been treated up to that point by the medical staff in Bonaire and by Cory with Trinity Ambulance.  I was afraid that they would could cause further  injury.  A social worker ushered me to the lobby and told  me to wait there.  I had no idea what was going on or what to do. I had hardly eaten or slept for 3 days and was completely in shock.

Thank God that, Hospitality Coordinator with Jackson International showed up with another colleague took me to VUMI International Patient Reception Center and helped me to make arrangements for a place to stay. Those guys were life savers that night and are to be commended. VUMI was extremely  helpful and was a great resource.