Monday, December 21, 2015

St. Vincent to Fort Lauderdale

Fantastic.  I always appreciate the reliability and quality of Trinity AA.


Barbara
Case Manager

Saturday, December 19, 2015

Grand Turk to Fort Lauderdale

Thank you for all your help.


Kind regards,

Dr. Rainer G├╝nzel
Senior Doctor


St. Vincent to Fort Lauderdale

Thank-you Sandra, I will let Derek and his family know by telephone. We appreciate your work and I wish you a Merry Christmas!

Barbara Van Vleet, RN

Certified Case Manager

Cartagena to Washington DC

Thank you. I visited with her just now at the hospital and she is doing as well as can be expected thanks to your care. 

We appreciate your help and updates throughout the mission.  


Angela Kennedy 

Wednesday, December 16, 2015

Thank you! Back home in New York

Hello Trinity,

Thanks very much, both for this email and for your help and professionalism.   We put you in the same category, both for your connection to Anita and for all your help over the past few days.

I also have a "thing" about family-run business, especially those that I share an affinity for, particularly from growing up in one.  

Thanks again for looking out for us and making it all seamless.  I hope never to have to refer you to others, but otherwise it would be my pleasure.

Best wishes for the new year,

Wayne

Sunday, December 13, 2015

Satisfied Client

Satisfied Client

Thank you so much Selkirk for your continued awesome service and follow up. I look forward to working with you again!!

Mary Walters
Lead Medical Officer

Saturday, December 5, 2015

Medical Evacuation Kingston Jamaica

Medical Evacuation Kingston Jamaica

When teams come together, success is in the wind.

The helicopter has just left and is on its way to Kingston airport.  The patient is in guarded condition at this time.  They will meet up with Trinity at the General Aviation building at the airport.

Thanks so much to all of you who made this evacuation possible in a quick and safe manner

-----------------------------------------------------------------------------------------------------------------------

Greetings all,

The medical team would like to thank each and every one of you for your part in today’s evacuation of our crew member.  The road to the air was a long and windy one that stretched out almost the entire day but when it was all said and done the crew joined with many talented parties on land including Trinity Air Ambulance to get him the specialized care he needs.

Our prayers and thoughts will be with our crew member and his family as he starts on a new chapter in his life.


Thank you all again for everything you did,

----------------------------------------------------------------------------------------------------------------------

Very good communications throughout this medevac. Well done!

Grant Tarling, MD, MPH
SVP and Chief Medical Officer
Health Services


----------------------------------------------------------------------------------------------------------------------

Thank you very much on behalf of the Captain and crew!

Kind Regards,

Michel Boer
Staff Captain

Sunday, November 22, 2015

Santa Marta to Bogota, COL

Dear Thomas,

A big thank you to yourself and Sandra!  You guys have been fantastic.

We too have enjoyed working with you, and will be recommending your services to our management as we have been blown away with the professional assistance received.

Looking forward to working with you in the future.

Kind Regards,
Laura Grigg
Case Manager


Monday, November 16, 2015

Marsh Harbor to Fort Lauderdale

Meg,

Thanks for all your help getting Poppa Marks over to Miami. I never chased you for follow up to flight to PA as Dr’s refused to release him due to his condition.  He ended up having emergency surgery on a ruptured disk.


 Thanks again for your excellent help, I actually am adding you are our premier ambulance service, I am one of the leading providers on marine insurance on east coast…So if you see your name affiliated with Marks Marine Insurance, or www.insuretheboat.com or www.insurethetrawler.com

You know where it came from!

Safe Travels,

Kenneth A Marks


Team of compassionate peaple

Greetings,

As you all may be aware by now, our guest that was admitted overnight in the Medical Center, suffered a Cardiac Arrest this morning just prior to the medical disembark.

As the Medical Officer at the bedside at the time of the event, I wish to recognize and give thanks to my peers involved.

The entire Medical Department , the Trinity Air Ambulance Crew, and the Jamaican Ground Ambulance crew.  Immediate recognition, prompt intervention, and a coordinated/collaborative effort, truly saved a life this morning!  The response of the on-board Care Team to provide assistance to the spouse and the Security Officers involved in clearing the gangway, made for a quick and seamless emergency medical disembark.

Our patient was successfully resuscitated, and was disembarked awake, alert, and by latest report, arrived safely in Miami, albeit in Critical Condition.

Again, many thanks to all!


Ray Rasmussen, RN
Medical Officer


Guatemala-Miami, FL (Medical Escort)

Hello All - a quick thank you to everyone I interacted with at Trinity and especially your choice to send Eli.  In hindsight I am even more thankful for the support and attention to detail through out this often confusing process.  There were so many opportunities for crippling issues to occur as decisions were made and in actual patient transfer   The grace and poise of each of you and the thorough follow through can't be appreciated enough.
My brother is being attended to very well at Jackson Memorial - another bit of blind luck to find such a conscientious well staffed facility and I have returned to Massachusetts at least for awhile.

Thank you


All the best

Michael

Back to the UK from Florida

Hi Miguel and Stephanie,

I want to say how impressed I was with your support in escorting my sister ( Sharon Cuckson) back to the UK from Florida.


In a stressful time in a foreign country with complicated patient discharge requirements , you provided rock steady support.

A big thank you once again

Graham Wallington 

Ebola on the High Seas

'Secretary of State now on the phone with the PM.  we will know outcome shortly.
Outcome notwithstanding, we are indebted to you for your amazing partnership.  Thank you - we are so grateful for all the help you've given us.

Stay tuned."

Vicky

Nassau, Bahamas to Toronto, ON (Medical Escort)

Hi Lisa, Meaghan, Ria, and Dasa

I would like to write this on behalf of my mom, dad, myself and my family to say "Thank you" for getting my mom home. I still pinch myself, because I can't believe that your company opted to provide us with the most affordable service (medical nurse accompaniment) back to Canada, instead of the air ambulance route which would've cost us so much more!

Lisa, I am so grateful for the little pep talk last Thursday (May 29th). This fellow Canadian really needed it!

Dasa was wonderful to be around; I think that if my parents could, they would adopt her! Dasa took great care of my mom and my dad, going above and beyond. She took care of everything and made our trip home a lot easier than I could've ever imagined! She made such a lasting impression with my parents, who took many pictures with her to keep as momentums.
  
During the day, many people asked me how I came about hiring a medical nurse to accompany us home. It's such a shame that people, including myself were not aware of this service. Knock on wood that nothing happens to us on vacation again, but I know that if I need to get home, I would inquire with Trinity Air Ambulance and their team of experts!

I know that a service was provided and this was business transaction, but I was never made to feel that this was the case. Instead I felt that your team truly wanted to get us home safely, and that everyone that I spoke to was sincere and truly cared about us.

Once again, Thank you for everything!

Best Regards,

Susan Luc

Sunday, November 15, 2015

(Grand Turk, TCI) - Miami, FL

To Everyone at Trinity Air,

Please accept this as the highest acclamation of the most unbelievable service rendered to patient Hayden Dance in his transfer to Jackson Memorial.

Not only was the service received of the highest possible order, but simple courtesy’s of constant updates were provided every step of the way.

Trinity might as well stop advertising and rely on me to single handedly accomplish that for you. Your competitors can only wish to come anywhere close to the work you do.

Sincerely,

Colin Plotkin


Dr. Colin Plotkin



Keeping in Touch

Hi Lisa,

It has been a while. Hope all is well. I was looking through some emails and came across your address. Mr Manning has done very well throughout his convalescence. I could report that he is back in parliament not the person he used to be physically  but has remained the person he was mentally . It is quite an accomplishment. He has done very very well.

 How is business? I still have my dream to work with you one day. Let  me know when you are ready to have me. I look back at the experience with great pride. You know I will be your best employee ever.

Keep in touch and give me an update.


Megan from Washington DC

Guatemala Evac

Trinity:

Thank you so much for all your hard work on this case.  I do not know how you managed it, but am very thankful you did.  J  I know our insured and her family appreciate it as well.

Please forward invoice on to me. 

Thank you again,

Angi Shireman, RN
Case Manager II

Going Home to Bullalo

"Thank you so much for assisting my father in law and my family.
Great job, you certainly have a tremendous team of professionals."

-Jeff


Roatan, Honduras to Fort Lauderdale, FL

Good evening Meaghan

I would just like to say a sincere thank you to the Trinity Air Ambulance Team for your valuable help and support today in taking care of Jose and his family; the regular, timely updates were also very much appreciated

Thank you to you all again, wishing you a peaceful evening
Karen


Best regards

Karen Moody
Human Resources Director, 

A Parents Thank you to the crew

Captain Joseph Tinitilli and Crew,

Saying thank you does not seem to be nearly enough to you for being a huge part of saving
our Son's life Monday July 6. You got him from a Disney cruise ship at Grand Turks airport.

His name is Thomas Keith. He is alive and doing well now, thanks to you and your crew.
He, in all probability wouldn't have made it otherwise that far away from the care he need.
He had 100% blockage in an artery. We, his parents wish to thank you for your huge part in
giving him back to us and his family. 

Very, very Grateful

Tom & Elaine Keith  

Thank You

Dear Trinity Air Ambulance,

My husband, Earl, and I would like to thank your company for the excellent job you did air lifting us from Grand Cayman to Ft Lauderdale Memorial Hospital on Dec 27, 2014. Earl had a heart attack, among other problems,

Your employees . . . . namely the paramedics that cared for Earl, were excellent and very professional. They kept us informed the entire time with what was, and would, be happening during our flight. They made this experience very comforting for us. The pilot and his co-pilot were very helpful as they guided us through this process. When we landed in  Ft Lauderdale the paramedics stayed with us until Earl was prepared for surgery. This would have been very scary if we had to this ourselves.

Earl had his second stent put in Monday, Jan 19. He is now home and is doing very well.

I'm sorry I've taken so long in expressing our thanks to you, but we have been busy preparing for this surgery for his second stent and have had little else on our minds. With that said . . . . we will be eternally thankful for all your company did for us. Thanks, hardly seems adequate.

Sincerely,

Earl & Rosie Loveall

Thank You (Medical Escort)

Hey Lisa,
Great to hear or see that!
Again thank you.  If I ever hear of anyone needing Air Am services or this type of assistance rest assured I will highly recommend Trinity and you guys.  I am simply blown away at your attention to detail and the assistance you have provided us.  Not to mention saving us a tremendous amount of money.  I can't thank you all enough.  I hope your lives are blessed and wish for you all the very best because that's what you provide others, thank you sincerely.

Aloha, Don

Customer Service

Good day Mr. Baldwin,

Yours below well received and acknowledged.

Thank you for the immediate reply, the details provided, and the due diligence observed in doing so.

I shall be forwarding this quotation as is, as stated, to the principal for their perusal and review, and revert to you as soon as a determination has been made, as appropriate.

Once again, thank you for the cordial and immediate correspondence as necessary.

Respectfully,

Dr. Joseph T. Sera Jose, MD
Medical Case Manager
Physician Advisor

Future Care, Inc.

Key West, FL to Toronto, Canada

Dear Maria,

Well my father is still at Etobicoke General Hospital (not happy about that). We arranged to have him sent to Sunnybrook. The team was great and I have already spoken with several people about the service and I'm sure you will get some more business. Please pass on my regards to Lisa and both Thomas's as well as the gentleman who helped us on the day.
Hope you are well and thank you for all you did.

Kindest Regards,

Hon. Alexandra Otway-Noel MP
Minister for Implementation
Government of Grenada

Antananarivo to Johannesburg

"Good Morning,


Also I wanted to say thank you to Ingrid Lisa, Dylan, Deverene and Thomas for all your help this weekend. I am  not sure if you could tell but this was my first weekend on call with the company. I am so thankful that you all were there to be so supportive and helpful it made my job less stressful. Please email me if there is any suggestions/tip or pointers that you would recommend I do differently for our next interactions. I know I called and emailed a lot so please don’t hesitate to give me any constructive criticism. I have done a few evacs but only during “business hours” and have never completed one top to bottom until this weekend. My Kaiser case is still a huge undertaking and the evacuation was a delicate and difficult situation to say the least."

-Misty, RN
Akeso Care

Vietnam to Singapore

Vietnam to Singapore
"Thank you again Lisa, Tom, Dr. Charles and the whole team. You guys are truly our Angels! My dad woke up for one minute yesterday saw us and bursted into tears! He knew we came to save him and that he is now safe and away from hell. Words cannot express our deepest gratitude to everyone that has helped us through this journey."
Love, 
Aimee

Saturday, November 14, 2015

MCM Guantanamo Bay

"Thank you so much for your professional help. If you have any photographs of the medical evacuation please send them. I would like to let the Navy know how we worked together to help her out."

-Juan

Thursday, November 12, 2015

Greetings from North Florida!

Trinity Air Ambulance are Life Savers ! The paramedics that came with them were perfect. I know they were all paid for what they did, but they also Cared about Me, Mike and getting us home as quickly & safely as possible !! We will be forever grateful for their services.

Lorraine & Mike 

Thursday, November 5, 2015

Professional and expedient help

"I have arrived at Miami. Got settled in my room at 3:30 am. Am heading back to the hospital no later than 1 PM. I wanted to thank all involved for your professional and expedient help. "

Mark H.

Keeping Client informed

Thank you very much for all of the updates on the evacuation. 

Great service as usual.

Regards,

Barb Dickens RN CCM
Case Manager II

ASR Health Benefits

Cartagena, Columbia to Buffalo, NY

Hi Lisa,

Spoke to Cindy, Don Wellman’s daughter, this morning and she was so pleased that Don made it and is stable at Erie medical.  Said everything went great and that the crew was fantastic.  Said she met you there at Ft Lauderdale and much appreciated all that everyone did to make it a successful journey.  Thanks and job well done to everyone!  Yes, everyone here (and us!) also appreciated the gifts and candy!

Talk more later,

DAN

Thank you

"Thank you so much for assisting my father in law and my family.
Great job, you certainly have a tremendous team of professionals."

Jeff Huber

Sunday, October 18, 2015

A Much Appreciated Assist from Trinity Air Ambulance International

"...Thank you so much for assisting my father-in-law and my family.
Great job, you certainly have a tremendous team of professionals.."

-Jeff (PVT Client)

Safe and Sound in Buffalo, NY

"Hi Lisa,


Spoke to Cindy, Don Wellman’s daughter, this morning and she was so pleased that Don made it and is stable at Erie medical.  Said everything went great and that the crew was fantastic.  Said she met you there at Ft Lauderdale and much appreciated all that everyone did to make it a successful journey.  Thanks and job well done to everyone!  Yes, everyone here (and us!) also appreciated the gifts and candy!"


-Dan {Volunteer Effort In Colombia}

Sentimental Sunday: We revisit our transport to Haiti for a volunteer in need of rescue in Port Au Prince, Haiti.

Friday, October 16, 2015

Professionalism, Respect, Consideration and Friendliness

"Hi Lisa,

Please pass on to Tor our thanks for the coffee. We always enjoy it and it is so thoughtful. The medical staff always is pleased when you folks come with the professionalism, respect, consideration and friendliness that your team shows to everyone. They always love to do pictures also. 

The season is off to a huge start and it has been rather overwhelming the last 2 weeks. Not just the number of cases but also the complications and working and caring for the families. We hope it slows down soon.

Thanks again and we'll hope today's flight gets airborne soon!

-Dan" 


Friday, October 2, 2015

Invaluable Service

Good evening Trinity Air Ambulance International,

I would just like to say a sincere thank you to the Trinity Air Ambulance Team for your valuable help and support today in taking care of Jose and his family; the regular, timely updates were also very much appreciated

Thank you to you all again, wishing you a peaceful evening!


Karen

Monday, September 28, 2015

Trinity Air Ambulance International: Where partnership is a pleasure.

Always a pleasure doing business with! Would definitely use again!

-David C/American Medical Response Dispatch

A truly professional company

A truly professional air-ambulance company with quick response time, well educated staff, and a passion for helping people!

-Dylan Niloff/Pvt Client

Brisk Service made for Premier Service..

Not all air ambulance services are the same...Trinity Air Ambulance was a God-send. Stranded halfway around the world I made one call to them and immediately the went to work and before we knew it they were on their way...in a 5 star rating they get a 10...

-Jerry S

A Company and Family Built on Love and Compassion

The most elite medical team by far. Pride, determination, & dedication without limitation on destinations... A co/family built on love & compassion & driven by a inspirational leader!

-CJ Evans

Wednesday, September 23, 2015

Go Team Trinity!

Team Trinity,

Thank you for your quality service and your commitment to excellence. 

Until next time!

-Respectfully, 

HM1 (FMF/SW) Marlon C. S

Trinity Air Ambulance International: A First Class Act

Good morning Trinity,

I wanted to let you all know that I spoke to Dr. Thomas Potigan’s friend,  Michael,  this am in relation to the evacuation from yesterday from Mexico to Fresno. They had wonderful things to say about Trinity “1st Class” “MD on board amazing” “pilot/co-pilot great”.

Thanks again for all your hard work and great care for our insured’s!


Thank you,
Misty N, Registered Nurse
Case Manager

Akeso Care Management®, Inc.

Confidence in Us.

"You folks are built into our contingency plan. We have complete confidence in Trinity Air." 

-J. Travis R
Medical Planning
Op. Medicine, Office of Medicall Svcs USDS

Trinity make dreams come true

"Captain Joseph Tinitilli and Trinity Air Ambulance Crew, Saying thank you does not seem to be nearly enough to you for being a huge part of saving our Son's life Monday July 6. You got him from a  cruise ship at Grand Turks airport. His name is Thomas. He is alive and doing well now, thanks to you and your crew. He, in all probability wouldn't have made it otherwise that far away from the care he need. He had 100% blockage in an artery. We, his parents wish to thank you for your huge part in giving him back to us and his family. Very, very Grateful" Tom & Elaine K-7/14/2015

Safe in Miami

"Good evening Trinity, We greatly appreciate the confirmation of the safe arrival of Mr. Abas to Mount Sinai Hospital. We couldn't have done it without your speedy Air Evacuation. Regards, Dr. Joyce C, Norwegian Cruise Lines/CMD-6/28/2015

Vacation turned Miracle

"To Trinity Air Ambulance International, We would like to take the opportunity to thanks the medical assistance employees to saved myself and our unborn daughter last year in August while our Caribbean cruise. After three month in hospital our daughter Ela Beliz arrived healthy and we couldn't be more thankful for all the help we have received in that difficult days. Without the immediate assistance on board and the decision to sail back to Belize (for hospital ) we are sure that things wouldn't have end so good. Again thank you so much.. Kind regards.." -Yesim & Martin S-6/25/2015

Many Thanks from Provo!

Another Successful Mission

Courteous

"Great to see the Trinity team again today. As professional and courteous as usual. Everyone here always enjoys when you come - not just for the gifts but also to work with other professionals. Thanks again and hope all goes well with Marilyn and John. " Regards, Dan & Berit

Happy Easter

Professionalism

"Trinity, By the way our team very much appreciated the hats and key fobs and such you guys sent over. It really means a lot to us getting anything from the states as you might imagine! Thank you again for the timely, and professionalism in the care you and your team brought to the table." -HN M, Willis, March 3, 2015

"Always a pleasure working with Trinity"

"Thank you very much for the update. It is always a pleasure working with Trinity and we can't thank you enough for all that you do. Thanks again. Is there an expected arrival time for landing / arriving in Jamaica and at the Hospital there in Kingston? V/R" HM3 Minch, Tyler, GTMO-March, 2, 2015

Salutations from Singapore

Many Thanks From The Norwegian Pearl!

"Good afternoon, Thanks for the telephone conversation and I promise to talk to the ships doctor and ask for the white cell count. Please send my warm thanks to the entire team that airlifted me from Great Harbour Cay last Monday. I remember especially Nurse Kristen and the pilot Dave they were so professional and caring! If any of the crew decides to go cruising with the Norwegian Pearl in the future please let me know, I might be able to provide at least a VIP bridge tour or something. Best Regards" -1st Officer Martin M, Norwegian Pearl-2/20/2015

Trinity Goes To Providenciales!

Grand Cayman Rescue

"Dear Trinity Air Ambulance, My husband, Earl, and I would like to thank your company for the excellent job you did air lifting us from Grand Cayman to Ft Lauderdale Memorial Hospital on Dec 27, 2014. Earl had a heart attack, among other problems, while aboard ship. Your employees . . . . namely the paramedics that cared for Earl, were excellent and very professional. They kept us informed the entire time with what was, and would, be happening during our flight. They made this experience very comforting for us. The pilot and his co-pilot were very helpful as they guided us through this process. When we landed in Ft Lauderdale the paramedics stayed with us until Earl was prepared for surgery. This would have been very scary if we had to this ourselves. Earl had his second stent put in Monday, Jan 19. He is now home and is doing very well. I'm sorry I've taken so long in expressing our thanks to you, but we have been busy preparing for this surgery for his second stent and have had little else on our minds. With that said . . . . we will be eternally thankful for all your company did for us. Thanks, hardly seems adequate." Earl & Rosie L, PVT-1/21/2015

Medical Escort in Montego Bay

"Hey Lisa, Again thank you. If I ever hear of anyone needing Air Am services or this type of assistance rest assured I will highly recommend Trinity and you guys. I am simply blown away at your attention to detail and the assistance you have provided us. Not to mention saving us a tremendous amount of money. I can't thank you all enough. I hope your lives are blessed and wish for you all the very best because that's what you provide others, thank you sincerely. Aloha!" Don, Private Client-1/19/2015

Trip from Trinidad!

"Hi, I wanted to tell you that Mrs. Sutcliffe couldn't say enough good things about her experience with Trinity Air and Joe (RN). She said the trip was perfect and he gave her such a sense of confidence that she was able to relax during the flight. Thank you for the wonderful service your staff provided our client." -Sharon, BUPA-1/13/2015