OH MY where would I begin to let everyone know how very please and impressed we were with Ahmed and Tristan. They certainly were the A Team when they escorted my Mother-in-law Mary Wuensch from Cartagena, Columbia to Victoria, Texas on February 4, 2012. Mary was very ill and is very claustrophobic but Ahmed and Tristan made her feel comfortable and attended to her with dignity, grace and gentleness all of which is so appreciated as she can be a very difficult person when she’s ill. At one point I was sure we were going to lose Mary as her blood pressure spiked and temperature rose, watching Ahmed and Tristan was like watching a ballet, it was like they anticipated each other’s next move and within a matter of minutes Mary was more stable.
These guys also were very informative and helpful not only to Mary but her travel companion Mike Wiles who is in the middle stages of Alzheimer’s and me. Mike would ask and repeat things constantly but both guys would answer his questions without making him feel uncomfortable, this too was much appreciated as he is a wonderful person and loves Mary very much.
As we were in flight after our scare with Mary I told Ahmed and Tristan that drinks were on me when we got her to the hospital in Victoria, but I didn’t feel I could leave her at that time so tried to give each of them money to at least purchase dinner, neither would accept it. Tristan made the comment that “if they accepted money it would feel like a job rather then something they loved to do”. What AMAZING young men you have working for you, they made a very scary experience in to a very pleasant and memorable one!
I’d also like to comment on both the pilots George and Chris as well, again they would answer any questions Mike or I had and was very concerned for Mary as well. We didn’t leave Cartagena until noon and Mike or I never one had eaten, without being asked they ordered sandwiches to be delivered to the airport in Ft. Lauderdale, which I have to say was VERY thoughtful and appreciated.
Please let them know how much we appreciate everything they did and that Mary is finally out of the hospital recovering at home with Mike in constant attendance.
Charlotte Palmer
