Best Wishes and Grateful Thanks to Trinity Air Ambulance

Hi Inger-Lisa,

Just wanted to let you know that at last my husband Tom and I are back home in Scotland. We arrived back on Wednesday evening the 24th tired and very weary after a 28 hour travelling day.

Our experience with the insurers was fraught with difficulties, and at one point they had closed the case, and only after I got our daughter in Scotland to phone them in Chicago did they begin to get their act together. However, I will formally complain AFTER we get the settlement of our claim!!

We would like once more to extend our thanks and appreciation for all your help, advice, motivation and compassion, which was of tremendous help to me in particular. Knowing there was someone out there who cared and communicated regularly, was like having an angel on my shoulder at all times.

You can be sure that your praises have been sung to all who would listen, and I for one will never forget the blessing of having your help at this time.

We enjoyed our visit to Pearl Harbour, it was quite a somber yet fascinating visit. The many exhibits were well done, and it brought home to all what a price was paid for freedom. We also did an island tour, visiting many beautiful bays and country areas, including the Dole Pineapple estate which had been established there many decades ago. Too bad they were too sweet for Tom to taste!! Our time in Honolulu was pleasant, though for the life of me I couldn’t quite get into holiday mode. However, health comes before holidays every time, and God willing there will be other holidays I am sure.

My husband has just come in to tell me that you or someone from your office had telephoned him to ask how he was doing. How wonderful. We are truly overwhelmed with the extent of your care and concern.

Once more my sincere thanks for all your help. We wish you well in the work you continue to do, and if we are ever in Florida, maybe we can meet you sometime – or better still if you ever come to Scotland we would be delighted to have the pleasure of meeting you here.

Best wishes and grateful thanks once more

Eleanor C.

Trinity Air Ambulance: The Early Days (Circa 1999)

Trinity Air Ambulance’s Classic Logo

Inger Lisa and fellow Medical Crew

The Original Trinity Air Ambulance Mascot, Simbac

Simbac With His Shades

“Kudos” from Holland America Line

‘Kudos’ to all involved in the emergency care/evacuation of Mrs. E., following her most unfortunate accident at Half Moon Cay, Bahamas.

Your actions represent a superb, professional and caring ‘team effort’ in what is presently looking to be a most positive outcome!

We look forward to receiving ‘updates’ until Mrs. E. is released from the hospital and returns home, following which Risk Management will follow-up with her and family (nephew) members.

Regards,

C. A.

Cheers from Holland America Line – MS Zuiderdam, Cont.

Hello Lisa,

Without your assistance this could not have been possible. Thank-you so much for making our efforts worthwhile. And also we really appreciate these updates. I have been keeping the roommate/best friend onboard updated with Mrs. E.’s progress and she is extremely appreciative. She was practically in a state of shock when she found out she couldn’t travel with her in the medevac.

Cheers,

J. W.

Lead Medical Officer

ms Zuiderdam