HAPPY NEW YEAR FROM THE CREWS AT TRINITY AIR AMBULANCE

Client comments are grand!

Client comments are grand!

"Inger Lisa,

You are always wonderful to work with - and it's only at difficult times

that we reach out to you. I thank you for all that you do!"

Sano Jet Center Home of Trinity Air Ambulance Goes GREEN

Very proud of #SanoJetCenter #fxe #airport, www.SanoJetCenter.com 

For their commitment to FXE Go Green programs.

See you all on January 31, 2018 for the presentation!

Great Client comments:

Great Client comments:
Thank goodness! You will be our first call from here on out for our island. Simply amazing

Happy Holidays

Recommendations from Clients

Recommendations from Clients

December 6, 2017

To Whom It May Concern:

I am writing to recommend the services of Trinity Air Ambulance International. I had need of their medical evacuation services recently after my mother suffered a serious stroke while visiting family in Hxxx.

I was immediately impressed by Trinity's focus on my mother's health and their commitment to do everything in their power to return her to her to XXXXXXX, without compromising her health.

Trinity absorbed complex medical records, including those that were transcribed in French. Trinity coordinated with logistical perfection including ground transport from the hospital in Haiti to the Haitian Airport, and then plane-to-door service from the Discharging airport to the hospital in DC.

Trinity's logistical planning and performance were exceptional, as Trinity kept our family informed at every step of the transportation process. I can not say enough about the professional, caring and empathetic Trinity team. I credit Trinity for returning my mother to the States in a manner that provides her the opportunity to recover.

My mother arrived in XXX safely and now we have a chance for her to recover. Thanks to the entire Trinity team for their outstanding assistance.

Sincerely
KR

Comments from client are great.

Comments from client are great.

Hi Thomas, apologies for not getting back to you sooner but have been waiting for more information from Nassau. It seems R has responded well to treatment and the medical staff there feel that physically he can manage a regular flight to England. Therefore, at this time , we feel that we would like to explore that possibility further. We both thank you for your professionalism and attention.. Thanks again for everything. Best wishes.

M

Family members kept up to date by Trinity's Call Center

Family members kept up to date by Trinity's Call Center

"Many thanks, really appreciate your updates and your call yesterday, you made a big difference.

Regards
S"

Client Love Trinity's service

Ms Skroder,

Your professional expeditious transport of Mrs Norma out of the Bahamas on Sunday November 12th,to Holy Cross Hospital was greatly appreciated.

Keep up the excellent work.

I look forward to working with you in the future.

Thank you once again.

Best regsrds

Dr S

Y’all were so incredible and amazing

Thank you for the updates! So sorry I’m just now getting a chance to respond. Just one of those crazy busy days! Y’all were so incredible and amazing. We appreciate the team work and hospitality. This job ain’t easy, but the people you come across make it all worth it! Look forward to working with y’all in the future. All my best to you and your team.  

M.

She was 92, stranded in Puerto Rico nursing home. Her rescue: an Uber sent from Miami

She was 92, stranded in Puerto Rico nursing home. Her rescue: an Uber sent from Miami

The good news out of San Juan came in a hurry for Natascha Otero-Santiago but it wouldn’t last long: Her mother’s 92-year-old friend, stranded on the fifth floor of a nursing home with no power, finally had a seat waiting for her on a private jet. It was leaving in 90 minutes.

Otero-Santiago, stuck in her office in Fort Lauderdale, had to find the elderly woman a ride and fast. So she pulled out her cellphone. And hailed an Uber.

“I was really surprised it was working,” the public relations executive said, recalling the Oct. 4 rescue. “I got a driver right away.”

Nearly a month after Hurricane Maria wiped out most of Puerto Rico’s electricity and cellular service, Uber has emerged as an app-based barometer for the most modern of recoveries. The ride-hailing service is operating at only about 20 percent of its capacity before the storm, largely confined to the San Juan area and its enclave of cell towers that at least offer spotty service.

“I’ve been busy,” said Giovanni Gonzalez, an Uber driver in San Juan who went back to work about two weeks ago. With long gas lines, Gonzalez said many residents opted to hire a driver instead of using their own car. And Maria left driving a mess: Missing traffic signals worsen gridlock as police step in to direct traffic, he said, and rains can all but shut down a road.

“It rains for 10 minutes, and it’s already flooded because everything is saturated,” he said.

Another problem for Gonzalez is spotty cellular service. While phones are working enough for customers to hail him, Gonzalez said he can’t count on a connection lasting long enough to record his full fare.

“When you have no cell service, it takes Uber a long time to end the trip,” he said during a telephone interview. “There are some rides when I had to tell them: I did this ride, but it didn’t record the trip.”

Uber spokeswoman Julie Robinson said the company secured about 10,000 gallons of fuel for drivers to combat shortages, but that a lack of cellular service has idled almost the entire fleet. Robinson said only about 15 percent of the company’s drivers were connected to the system last weekend.

Electricity is out for about 80 percent of the island. An Oct. 18 report from the Federal Communications Commission said 71 percent of the island’s cellular towers are out of service.

San Juan’s numbers look much better on the FCC report, with just 45 percent of its towers out of service — the lowest outage number for any area in the U.S. territory. Gonzalez said he’s taken riders to Walmart for groceries, restaurants and shops. His most recent fare: a trip to a San Juan mall.

Still, Gonzalez said business hasn’t been brisk enough for him to make it. He expects his trip to the mall to be his last as an Uber driver in Puerto Rico. The 29-year-old conducted a phone interview from the city’s airport, where he was waiting for a flight to take him to a friend’s home in Seattle.

“It’s very difficult here,” he said.

Uber’s skeleton fleet in San Juan was key to getting Margarita Berga de Lema to Miami two weeks after Maria hit. The 92-year-old retired airline executive was stranded without power in a nursing home, relying on daily food deliveries from staff.

Her best friend, Chia Otero, 89, was already in the Miami area when Maria hit, part of a long-planned visit with her daughter, Otero-Santiago. After the storm, the two were desperate to get Berga de Lema out of San Juan, especially after Maria left her without running water in the early days of recovery.

Otero-Santiago, director of digital strategy at Latin 2 Latin in Fort Lauderdale, grew up in Puerto Rico and had been part of the South Florida relief effort shuttling supplies to the island and helping residents flee to the mainland. Her volunteer work connected Otero-Santiago with the operator of an air ambulance leaving San Juan on October 4, with a last-minute opening for a seat.

“We called Margarita, because we knew we had to get her out of there as soon as possible,” said Otero, who was in her daughter’s office when news arrived about the open seat.

Berga de Lema got the call at 4 p.m. for a Trinity Air Ambulance flight leaving 90 minutes later. She thought she could get to the airport herself. “She said, ‘I’m calling my nephew,’” Otero recalled. “My daughter said, ‘No, you’re not calling anybody. We’re sending you an Uber. He’s on his way.’”

After tossing some clothes in a bag, Berga de Lema walked down five flight of steps to meet her driver, a man that Otero-Santiago’s phone only identifies as Moises.

“He told me, ‘Don’t worry, lady,’” Berga de Lema said in an interview Wednesday from Miami. Traffic was bad, and Otero-Santiago’s Uber app showed the car seeming to stop on its way to San Juan as the mother-and-daughter team followed the progress from Fort Lauderdale.

At one point, the pair in Florida had the pair in Puerto Rico on parallel phone conversations: the mother talking to Berga de Lema and the daughter to Moises. The driver drove his passenger to the private jet terminal, checking various runways until he found the waiting plane with the right tail numbers, completing the $40 trip.

“Moises,” Otero-Santiago said, “got five stars.”

Assisting Insurer get there member safely to Medical Care not available in the Islands

We are very pleased and grateful for the services we had received from Trinity Air Ambulance International. Your help is greatly appreciated.

Trinity returning from San Juan, #PuertoRico after bringing relief supplies. And bringing some family's to safety.

Getting back to Fort Lauderdale from our morning relief trip to Puerto Rico. Getting ready to head back to Puerto Rico for trip number two!

Follow the link to Trinity Air Ambulance in the NEWS.

South Florida air ambulance company helps terminally ill woman escape San Juan

Local 10 News

Client Complements of high Professionalism and Commitment

Dear Lisa 

Thanks a million to you and your team for the high professionalism and commitment shown.

Best regards

Dr. PL

Trinity Fly with the best. our Nations Military and our Allies from the UK

Great Comments from a loved one of the patient from last night.

Dear Thomas,

Thank you for your call to confirm that Mr. ___  had arrived well and was getting settled in at the hospital.  I sincerely 

appreciate the communication from you throughout the day and the various steps in the transport process. Clearly, Trinity Air Ambulance fosters a positive customer experience through your attention to detail.

Kind regards,

T

Clients show there appreciation of Trinity's Service

Lisa, We appreciate all of your tram's hard work and efforts to continuously give great customer service and continuity of care. We look forward to future business.

Another mission complete returning back to airport.

Trinity in GTMO, Cuba to Kingston, Jamaica care of patient

Cory and Alex ready to get it done

Disney crew at Trinity Air Ambulance

Dusk at Fort Lauderdale Executive airport.

Dusk at Fort Lauderdale Executive airport.

Trinity Air Ambulance arrives home from Port-Au-Prince, Haiti safely with our patient.

Our Flight Nurse Rolando after a successful mission.

Getting a little Fuel for the ride home.

Trinity Air Ambulance Office Family is growing.

Strutting the Red White and Blue

Trinity Air Ambulance Sharing space with the Royal Air Force UK

Bear maintenance at its best on Mother's Day

Medical Escort home to Canada Assessment of the patient

Trinity Air Ambulance in Saint Maartin

Happy Mother's Day!

Trinity Air Ambulance International
Wishes all Mothers a very 
Happy Mother's Day

Medical team at Trinity's home base in Fort Lauderdale, Florida. Getting ready for a flight.

Getting ready to unload patient from plane.

Trinity Air Ambulance on the way to Nassau, Bahamas.

Trinity RN Rolando after a successful mission.

Trinity taking someone home to NJ.

Trinity Getting There Video

N45AE goes to Panama City, Panama to bring a patient home. The patient did well and the Family can now relax some.

Landscapes from the Air From Trinity's Travels.

Departing New York from TEB.

Trinity is a Florida Board of Nursing approved CEU provider. Join us for your next course.

Trinity Air Ambulance International will be providing a 3 hour continuing education course on the safe and effective prescribing of controlled substances which is required for each biennial renewal. This requirement went into effect August 1st so courses taken prior to August 1st WILL NOT meet the requirement. This continuing education is required for ALL ARNPs regardless of whether or not the ARNP will be seeking a DEA Lic. Watch for course offerings.

Trinity gets grand review from mother of Pediatric Patient

Thank you for checking in. He's being released today!! Surgery went well. Again you will never know how appreciative we are of your services and what an answer to a prayer you were. Dinah posted on Facebook about y'all (she never posts!).

Again, I can't thank you all enough for all you did.  I hope you could feel our gratitude for your service and guidance thru the process.  You were so much more prepared/organized than the other two agencies we worked with before we found you and it made a huge difference.  I would love to share my story with any future customers that I can!

And obviously we loved Joey, Ari and Chris as well – they made the flight so much fun for my wife and son.

This guy is happy to be free of a big old appendix that was slowing him down! Many thanks to the AWESOME crew of @trinityairambulance_ for all your help and the invaluable service you provide. You are Heroes for our Family!!

Playing cards at 40,000 feet

Family comments on Trinity Air Ambulance Services.

Thanks Inger.

She's ok. Hanging in there. About to have a blood transfusion. 

Corey, Julio and company were outstanding. Extremely professional and compassionate.

I'm happy to write a nice testimonial for you. I will go on your website and try to

add it after things settle down.

The Royal Air Force is in Kingston, Jamaica when we arrive to take patient home to New York.

Can you guess where the videos are from?

Departing Teterboro, NJ on Valentines Day with New York City in the background

Medical Escort Transport to Trinidad

 Our Medical Escort Rolando, aside the patient.

Trinity's Medical Team in the aircraft, ready to take off to Trinidad, to bring the patient back home.

Pictures taken by our Flightmedic Kristen, over Orlando and Kingston, Jamaica.

Downtown, Orlando

Belle Glade 

 

Jamaica 

Epcot