Friday, November 30, 2012

Thanks Trinity Air Ambulance International, From Juan and Kelly!

Good morning –

I just wanted to say thank you to Andy & Lisa, the nurses, the Navajo pilot, and anyone else who was involved in getting our employee, Juan, off of the Bahamian island and returned to the US safely last night. You were all an absolute pleasure to work with and thank you so much for being there in our time of need for your fellow aviation partners :).

I spoke with Juan this morning and he is incredibly thankful as well and in great spirits.

Have a great weekend & thanks again!


Monday, November 26, 2012

Greetings and Thanks to Trinity Air Ambulance International

Greetings from G. M!

Thank you for all the updates on the transport of our missionaries, Lee and Becky S. I have forwarded the progress reports to our entire divisional staff – everyone continues to pray this last leg goes without incident and that soon, Becky will be in the hands of those at the Hospital. Without all of you folks, this would never have been accomplished. We are all most grateful for the extra efforts we’ve seen coming from Trinity Air.

C. M.

A Great Big THANK YOU to Trinity Air Ambulance Staff and Crew


A great big THANK YOU to yourself, Tristan, and the entire Trinity Air staff for a successful transport of Becky S!!! There are insufficient words to express our appreciation for all that you have done to get Becky back home. I spoke with Jeff earlier this evening; he and the entire family are grateful for all that you folks have done in getting Mom and Dad to Texas.

Blessings to Trinity Air!


Friday, November 23, 2012

Thanksgiving Weekend Greetings to Trinity Air Ambulance


On this day after Thanksgiving I want to express how thankful we are to have Trinity Air taking care of our emergency medical needs. It is really reassuring to all of us here to know that if a serious situation occurs, we will be taken care of. Many thanks to you and all the staff there.


R. D. E.

Wednesday, November 21, 2012

A BIG Thanks to Trinity Air Ambulance


Good afternoon!

One last email before I leave the office for the Thanksgiving holiday. Given we are “first time” clients of Trinity Air Ambulance, I am amazed at the trust you have placed in us to pay after the fact – especially given everyone else wanted money or an unlimited balance credit card info in hand before doing anything. All the emails detailing everyone’s flight arrangements, times, etc. is greatly appreciated also.

A great big THANK YOU for all you have done to help get L. and B. back to the states at such a low cost. May you and the staff at Trinity have a Happy Thanksgiving!

Carl M.

Sunday, November 18, 2012

Great Thanks to Trinity Air Ambulance, from Colombia

Trinity Air Ambulance at MediHelp

 Hola Lisa and the Trinity Team,

We, and also the medical staff of MediHelp, want to extend our sincere thanks for the great job of your team yesterday in transporting Maurice Marshall back to the States. Everything came off as planned and working with you and your team from the beginning was a great experience. Andy and the others were great during the planning process and we were updated as the flight was en route. Victor and Tom were true professionals in everything that they did. They were extremely thorough, professional, compassionate and friendly. From the moment they arrived they were focused on the patient to ensure that he was well taken care of and comfortable. They worked closely with the hospital medical staff to learn all about the condition of the patient and engaged them to help ready the patient to leave. Victor also reviewed the case with the hospital doctor to ensure they had all of the details. The hospital staff was very impressed with how respectful and considerate Victor and Tom were of the care that the hospital had been providing. All of this resulted in the patient feeling comfortable, well taken care of and transferred in a timely and effective manner.

After they left, the doctor and medical staff all commented, “Wow, that was a great group and we hope that we have an opportunity to work with them again!” They were also very appreciative of the bags and donuts that were brought for them. A professional touch that demonstrated Trinity’s care and respect for all aspects of the patient’s care and caregivers. (Unfortunately, not the same characteristics that have been shown by other air ambulance crews who have provided services in the past.)

Thanks again and we, as well as the hospital, hope that should patients need to be medically transported in the future, we can assist and work with you and your team again. I’ve attached some pictures from yesterday.


D. & B. W.

Trinity Air Ambulance with MediHelp Nurses

Friday, November 9, 2012

Medical Escort: Portugal to Miami

Thanks Andy!

Jack is slowly regaining his strength, and we are just waiting to see a cardiologist for further treatment.

Please let me express our heartfelt thanks to Jennifer for all of her efforts on Jack’s behalf. She was such a wonderful nurse, totally professional, and had such a great calming personality. I believe had she not arrived when she did to rescue us, I would have surely lost my sanity.

In addition to her top-notch care of Jack she was also such a great source of comfort to me. I cannot imagine a better person to work with during this horrible situation than Jennifer. I will always be most grateful for her presence.

Special thanks to your driver who even led us onto the proper freeway so that we could get home and not get lost.

Thanks to all at Trinity for your excellent service and for bringing us home!!!

Nancy and Jack

Friday, November 2, 2012

Thanks to Trinity Air Ambulance, From Another Satisfied Customer


I just wanted to write and tell you what I a great experience I had with your company! As you may remember, you guys helped transport my father, who has numerous mental and physical complications, from West Palm Beach to New Orleans.

First and foremost, from the initial conversation, your expertise and professionalism was obvious. You presented all the options, but also made an excellent recommendation that was exactly what was needed.

When it came to the execution of that plan, more excellence. The paramedic, Geoff, was amazing. He was kind, patient, and obviously cared that everything went smoothly. At the airport, he anticipated any potential issues and worked with both the airline personnel as well as TSA to get us through quickly and without incident. All the way through, he was vigilant in making sure my dad was tolerating the trip well. Geoff was simply awesome from beginning to end, and it’s worth noting we started out at 4:30 am!

What’s more, the ground transport you arranged both here in Florida and in Louisiana was more of the same excellence and professionalism.

In closing, I simply cannot thank you, Geoff, and everyone at Trinity Air Ambulance enough for your work. It turned a very difficult situation into no worry at all. Thank you so much!

Dan Doskey
A VERY satisfied customer
West Palm Beach, FL