Saturday, March 30, 2013

Cheers from Holland America Line – MS Zuiderdam

Hello Lisa –
Mrs. E. is now off the ship – guarded condition, accompanied by a very good physician, so she is in good hands and we pray for the best.
Thank-you SO much for your assistance – you were simply wonderful !! We couldn’t have done it without you. Your expertise, efficiency, understanding, and caring coordinating & expediting the medical evacuation were exemplary.

J. W.
Lead Medical Officer
ms Zuiderdam

Tuesday, March 5, 2013

Trinity Air Ambulance Evacuates Patient from Bahamas

Dear Trinity,

After calling, my wife, Kay, and I were evacuated from Marsh Harbour, Bahamas on Sunday, March 3 by a crew from your service. We just want to tell you how positive an experience we had with Trinity.

Thomas, who was our initial contact, kept us fully informed about the dispatch of the plane. When the aircraft arrived, Kristen and Brad took charge and made Kay feel so safe and comfortable. Martin flew us through very turbulent conditions to a perfect landing in Fort Lauderdale. The delivery to Jackson North’s ER ended a virtually seamless and carefree (for us!) evolution.

You have a great team in these competent, cheerful folks! A few minutes ago Megan from your office called to inquire about Kay’s progress as a follow up. This kind of concern for your evacuees really reflects the excellent values of your organization. We can’t thank you all enough.

Kay and Sam S.