Saturday, December 21, 2013

All the Very Best of the Holiday Season!

Darren "Cos" & Sara Boarding Trinity Air Ambulance

Hello, over the past several years I have been sharing some updates on Darren’s progress through various health issues. I am sharing this below with you also, as there is now an extended group of supporters in this journey. I did want you to be aware of the praise I continue to share related to our experience with Lisa and the Trinity air ambulance team.

Before I begin, please know that Darren (“Cos”) is now back at home in Wpg, recovering extremely well – truly a Christmas miracle.

On the first day (Friday Dec 6) of our vacation in Cozumel, Cos took to the water for some snorkeling. A few minutes into our light swim, Darren suffered SCD (sudden cardiac death). No warning, an electric ‘shut off’ of the heart function so to speak.

With a competent case manager pushing for action, events progressed to having Cos Lear jetted to Miami via air ambulance, within 14 hours of the incident. In Miami prognosis continued to improve. Cos was out of a coma and decided to pull out his respiratory tube by Saturday night. All tests came back with favorable trending. Organs were getting to near normal levels…including the kidneys, liver and heart as well as no signs of brain damage. Recovery continued in Fort Lauderdale, in an oceanfront hotel room. Cos enjoyed the sound of the ocean and opportunity for more sunlight in the room.

Thank you Trinity air ambulance for your safety record and for your willingness to host us for a tour before taking Darren home! (picture attached).

Boarding Trinity Air Ambulance

Trinity Air Ambulance with Darren and Sara

All the very best of the holiday season!


Wednesday, December 18, 2013

Thank You For Making Thanksgiving a Day to Truly be Thankful For!

December 03, 2013

Hi Trinity Team,

My Dad is hanging in there despite multi-organ damage (mostly chronic)…but his mental status is very diminished. He’s definitely in a delicate balance, and my children and husband have all come down to spend some time with him. We still want to get him to VA…will be in touch if we can.

Again, thank you all for making our Thanksgiving a day to truly have much to be thankful for!

December 18, 2013

Thank you and Trinity for your amazing work….because of your company we were able to spend the last 10 days of my father’s life with him; memories we will treasure forever.


Tuesday, December 10, 2013

Thank you For the Wonderful Assistance


Thank you for getting Peter back to the States so promptly.

Pete just got out of surgery.

No complications and, apart from carrying around a pound of titanium indefinitely, he is expected to make a full recovery.

Thank you for getting him back here safely.

Your assistance with CIGNA is greatly appreciated.


Thank you For the Wonderful Assistance


Thank you for getting Peter back to the States so promptly.>

Pete just got out of surgery.

No complications and, apart from carrying around a pound of titanium indefinitely, he is expected to make a full recovery.

Thank you for getting him back here safely.

Your assistance with CIGNA is greatly appreciated.


Sunday, December 8, 2013

Thank you Trinity, For Making This Possible

We arrived last night to my sister’s without incident. Julie was great, and I would not have made it to St. Louis without her. She managed the oxygen and the transport through the airports and was able to minimize my symptoms.

I also want to thank you for your persistence in arranging the oxygen at my sister’s. I was able to sleep much better last night with O2 and it really helps with my fatigue, shortness of breath and basic exercise capacity to be able to use it.

I very much appreciate your attention and handling of logistics – and your vigilance of my care during my medical evacuation. It was very reassuring.

Terry McNearney, MD

Saturday, November 30, 2013

Thank You, From Mexico to Florida

A Thank You Letter That Trinity Received, After Transporting Patient, Bonnie Ferell, from Cancun,Mexico to Fort Lauderdale, FL.



Thank you Trinity Air Ambulance for a job exceptionally well done!

Congratulations and thank you to Trinity Air Ambulance for a job exceptionally well done regarding care delivered to a medically disembarked CCL guest.

When Trinity’s medical team arrived at the hospital in Freeport, they discovered the patient was in cardiogenic shock secondary to third degree (complete) heart block. Prior to transport, they utilized their portable emergency medical equipment to provide external cardiac pacemaker support which promptly stabilized the patient.

The patient ultimately experienced a very good outcome. As a result, he spent a happy and healthy Thanksgiving at home with family.


Sunday, October 27, 2013

"Many thanks for your assistance!"

Hello Ana,

We just received a phone call from Mrs. B., who states she and her husband are extremely grateful to be home. They could not be happier with the service received from escort, Timothy Gallerani. Mrs. B. said he was wonderful and in fact she insisted on taking him to his hotel because she appreciated all he did for them. We just wanted to let you know how exceptional they thought your escort was. Many thanks for your assistance!

Best regards,


“You Guys Are Great!”

Thank you Ana. You guys are great! The DR ambulance wasn’t so great, but if I had had my head around me last night I would of recommended a local one that would have known exactly where the house was (there isn’t much signage here).
Also we wanted to pass along that Sandi (Gerry's wife) said the flight crew was fantastic.

Thank you again,

P. & B. K.

Thursday, October 3, 2013

Talahassee Magaziene: After a Bahamian Boating Accident, Long-Distance Medical Care Saves the Day

"After a couple of dead ends, …Trinity Air Ambulance…sprang into action.
Today, her gratitude runs deep for the people who saved her life, and for the many friends and neighbors who gave their support during this trying time.
'The staff and nurses and everyone was incredible,' Kellie said. 'No words to describe it. Everybody was phenomenal, our friends especially. And you want to talk about a bond with people, the people that save your life, that’s a bond and there’s no way you can thank them enough.'"

Monday, September 16, 2013

Thank You to Trinity Air Ambulance for Making the Best Out of a Bad Situation

Inger Lisa Skroder from Trinity Air Ambulance International was wonderful. On the phone for 30-45 minutes, using Hilo Medical Center E/R phones, Lisa made hotel and flight arrangements. Cannot say enough about Lisa and her ‘bed side manner’ and a member of Trinity Air Ambulance International. Lisa made the arrangements where I could rejoin my wife on our 35 day south pacific cruise, only missing one day.

Thank you Inger Lisa Skroder from Trinity Air Ambulance International for being there.

Your staff and Lisa (Trinity Air Ambulance International) made this one of our most enjoyable cruises; we enjoy cruising on Holland American Line and will continue.

J. R. L., Jr.

Tuesday, September 10, 2013

A Heart Felt Thank You to Trinity Air Ambulance

Hi Meg,
Thanks for the e-mail.
I am doing well thanks and being treated by doctors in Brazil. The evolution is very good and I hope to return to regular activities in 2 or 3 months. I must thank all TRINITY staff for the amazing support while I was in USA.
You are all in the deep of my heart.


September 11, 2013

Hi Lisa,
How are you?

I always remember you and I am writing to you to tell you how grateful I am concerning all your support and attention. You know, I’m very happy now although still traumatized as well as my kids. For me it was too tough to deal with all problems I had to face during our vacation in USA: 10 days in ICU at Jackson Hospital with Pier sedated + 06 days in standard room at Jackson + 07 days in a standard Hospital room in Brazil + Home care treatment Pier is still receiving and will continue for at least one more month. Lisa , I learned a lot and one thing is that God always sent me some help , some special person, who in the worse moment appeared to help me and show me the way to follow and you are certainly one of them…… your sensitivity and kindness were outstanding and you will be always in my heart. Now I’m trying to come back to normal life, working a lot to compensate all time we were out of our companies. I will take some pictures of us to send you soon. I also would like to send an e-mail to doctor Levy in order to update the information and thank him for everything. Do you have his e-mail? Hope one day to meet you personally in Brazil! You will be our guest!
Please send our regards to your team, they were fantastic!
God bless you all!
My best regards,


Sunday, September 8, 2013

Chefs Up Front earns $20,000 for food education program

Air Ambulance Miami Herald
Is cooking at home becoming a lost art? FLIPANY (Florida Introduces Physical Activity and Nutrition to Youth) is trying to change that through programs that teach kids about nutritious foods and how to prepare them, as well as the importance of regular exercise. The organization, which began in Broward in 2005 and now serves all of South Florida, hosted a fundraiser at the W Fort Lauderdale that earned about $20,000. Like many other charitable events, Chefs Up Front drew on the talents of a number of South Florida’s top culinary professionals. This one was different, however, because instead of sample tastings, each table in the ballroom had its very own chef, who created an entire three-course dinner from beginning to end. Each chef had a very visible preparation station, so guests could watch him or her perform the culinary magic. Thus, partygoers experienced an entire meal from one of several restaurants, and could also browse the room to see what others were offering. Guests smart enough to make reservations early, well before the event sold out, could choose their tables.
Participants chefs included Jeremy Ford, 3030 Ocean, Bryce Statham, Blue Moon Fish Company, Marc Gruverman, Capital Grille, Robyn Almodovar, Palate Party, Vitangelo Recchia, Indigo, Stanton Bundy, Royal Pig Pub, Christian Rassinoux, Westin Diplomat Resort & Spa, Chris Maracolo, S3, Jason Smith, Steak 954, and Carlos Jorge, W Fort Lauderdale.
Jorge, who served as host chef, said he got involved with FLIPANY because his daughters, ages three and five, brought home to him the importance of helping less fortunate families eat healthfully. “I couldn’t imagine being in a position where I couldn’t provide them with nutritious meals,” he said.
Master of ceremonies Ryan Phillips, NBC6 meteorologist, spoke about FLIPANY’s Share Our Strength Cooking Matters program, which teaches kids and their families meal preparation skills and provides information about basic nutrition, food safety, menu planning, food budgeting and healthy snacking.
Dr. Jeff Levy, a physician whose wife, Alice, was a Chefs Up Front committee member, said he thinks many people don’t realize what a serious problem obesity is. “I consider it to have a worse prognosis than most cancers,” he said. “It’s a life-threatening disorder.” Event chair Dr. Colin Knight, a pediatric surgeon, wrote in a program message that Cooking Matters can go a long way in helping to counteract obesity, which is often exacerbated by the overuse of fast food. “For what better way to change the lives of these children, and families as a whole,” he said, “than to teach them to prepare healthy, nutritious and affordable food at home.”

Tuesday, September 3, 2013

Farewell to a Respected Team Member

Good Morning,

I wanted to inform you both that I will be taking a leave of absence for an extended period of time. My fiancé is finishing Physician Assistant school and accepting a job in Chicago. I will be going with her and will be taking up a position myself. We will be leaving in October and see how everything works out closer to our families.

With that being said, I wanted to say how thankful I am for the opportunity you both have given me. Flying with Trinity has been a wonderful experience and absolutely the best job I could ever imagine. Everyone is so wonderful to work with and truly kind.

I will be sure to stay in touch!

Thank you ever so much,


Saturday, August 31, 2013

Thank you to Trinity for Saving an Anniversary Celebration

In July, on a cruise in the Baltic, my wife, Audrey, took ill & ended up in Helsinki Hospital, & our insurance papers were not with us. Holland America hooked us up with your Co., and I want to say Thank You to those folk who kept in touch & acted for us, especially Thomas, whom I spoke to several times. We finally got home, with a paramedic assisting, and thus will be able to celebrate our 63rd Anniversary, 9th Sept.

Thank You again,


Monday, August 19, 2013

A Tremendous Thank You Trinity Air Ambulance, from the Norries

Lisa, You did an outstanding job of caring for our son Erik, and we thank you with all our hearts!
I just wanted to express my deepest thank you to Trinity Air Ambulance for saving my life from the Shark bite in the Bahamas. Not only did you save my life you saved my leg. I would be more than happy to give a video or written testimonial about your services any time you would like. Thank you Lisa for the vision and the need for this type of service. I would like to thank the Doctor, and the others that were on the plane. I don’t even know their names. I am walking! Please forward my deepest thanks and sincerest appreciation to the pilots, the paramedics, and the doctor on board. Truly a blessing.

Erik Norrie

August 4, 2013

Lisa, You did an outstanding job of caring for our son Erik, and we thank you with all our hearts!
You and your team are tremendous!

Jack B. Norrie and Connie M. Norrie (Dad & Mom)

Thursday, August 1, 2013

Bahamas Shark Attack Victim Speaks

Trinity Air Ambulance Transported Mr. Erik Norrie from Abaco Island, Bahamas to Miami, Florida.

Saturday, July 27, 2013

Thanks again to Trinity Air Ambulance

Thanks Thomas and Lisa and Miguel. You did some amazing work in very little time dealing with the outer reaches of air availability. I am truly grateful and most appreciative. Without your help, I’d still be sitting in bed in Mozambique. I’m sure the first pilot will remember the experience of an American signing loudly in the back of the plane to deal with the pain. Don’t think the song will make the Top 10. Everything went like clockwork. Hope To land in Seattle in 6 hours.

My wife wanted to add that she thought George was an angel when he appeared at the Hospital in JB to get us to the airport.

Thanks again. I am deeply grateful.


Tuesday, July 23, 2013

"Thank, From The Bottom of My Heart"


I just wanted to say thank you from the bottom of my heart for making that whole experience feel much easier than it should have. I have nothing but gratitude and respect for you and your coworkers. Outcome couldn’t have been better. One fractured rib, contusions and tissue damage between ribs, but nothing serious. Should be back in good shape in no time. Hope all is well with you and your family, they are very blessed to have you in their lives. I’ve told everybody but my little grandma, some things are better left unmentioned, and they have gone out of their way to make me feel comfortable. Ive attached a copy of my resume. If you know anyone that needs a captain, feel free to give me a call. Keep saving lives!
Thanks again


Jon O.

Monday, July 8, 2013

Thank You Trinity Air Ambulance, for Providing Excellent Service

Hello Lisa!

We thank you for your assistance and would like to compliment Trinity Air Ambulance for the exceptional service provided – not only transporting our patient safely and caring, but also keeping us informed of each and every step of the way. The itinerary was exact, and no, that’s not all: you also helped us finding the best hospital and doctor for our client. There’s no need to say you went way beyond your obligations and our expectations. But I know you are used to receiving compliments like this, so I’m not saying anything new. We also hope to work with Trinity again in the near future

Thank you very much for the information and the follow up you’re providing

I`m amazed with you and your company’s competence.

All the best,

Suellen L.

Friday, July 5, 2013

Thank You Trinity Air Ambulance, From a Fellow Aeromedical Professional

You guys were fabulous!! As a flight nurse in 1981 on the 10th civilian rotor wing in the nation and establishing 4 aeromedical programs through the years, and a flight physician through 2001, I can truly say job well done!! Joe and Tim were awesome!!!!

Dr. Lesa Jordan

Saturday, June 22, 2013

A Wonderful Thank You Letter to Holland America Line and Trinity Air Ambulance


RE: Myers Alaskan Cruise – May 26, 2013

On the last day of our cruise, Ron blacked out in the hallway on the way to an excursion to Butchart Gardens in Victoria, BC, Canada.

This could have been a devastating experience and was terrible for us; however, your ship crew and the contract company who handled everything for us were amazing. As soon as Ron hit the floor there was a young man there who knew just what to do. I wish we had got his name but we failed to do it. He brought towels and had a nurse attending Ron in just minutes. It was reassuring to know that he was there.

The ship nurses and doctor were very kind and informative. They ran the necessary tests on Ron and recommended that we go to the hospital in Victoria.

Then trinity Air took over and made sure we were taken care of. We were so grateful they were there. We would have been lost without them. They called the hospital to see how we were doing, talked with the nurses, changed reservations and even got reimbursement for the airline tickets we had to change.

Since we have been home, Ron has spent 2 weeks in the hospital and got a pace maker. He is doing well.

Please accept this as a big thank you from us for your attention and the attention of those you employ. We couldn’t even think and they all took over for us and helped us in a time of great need.

Thank you for your help.


Ron and Nancy M.

Cc:      Trinity Air Ambulance
           3535 Galt Ocean Dr.
           Ft. Lauderdale, FL 33308

Saturday, June 8, 2013

An Advocate for Trinity Air Ambulance

Good Morning,

I just have an inquiry that is not really that important..:) I just want to check what are the health/travel insurance company that your company is accredited? I am also in the healthcare profession and over the past few years that I have been in the Caribbean I noticed that our patient’s have always been receiving a very fast and excellent response and service from your company. I am currently using BUPA travel insurance and I hope they usually call your company if there is a need to, not that I am hoping for an emergency to happen but better be prepared and sure that I have the best people to look after our family.


K. A.

Friday, May 24, 2013

A Modest “Thank You” to Trinity Air Ambulance

Dear Inger-Lisa,

This is just a short note to update you and your staff regarding my husband. He has been diagnosed with malaria. He will be here at Jackson North for another two weeks.

Until I can write you a proper letter expressing our gratitude for all that your staff, flight crew, clinical flight team and Dr Levy have done for my husband this modest email will have to do.

I will be in touch upon our return home to Maine.

Most gratefully,

Sue S.

Thursday, May 23, 2013

Another Client Happy to Refer Trinity Air Ambulance Service

Thank you for your good care and concern. He arrived safely last night and probably is a candidate for the procedure. We will keep you posted and hopefully, you and your company will be somewhat responsible for saving his life. Le’ts hope so! He is the only father I have and cherish every moment that I have him.

We will be happy to spread the word and refer you to any of our clients, customers, friends or family.

Thanks again,

D.& J. B.

Thursday, May 2, 2013

Greetings to Trinity Air Ambulance – Patient Recovery Update


Greetings from CT. Just an update for you on my Dad. Dad made it though Hurricane Sandy (our beach areas were decimated) and into the winter months before he needed bypass surgery at Bridgeport Hospital here in CT. He was in the ICU for storm NEMO thank God (4 feet of snow all at once, at work 36 hours straight and snowed out of my house for 2 days). He had the beating heart procedure with a triple bypass and he has done well with only a minor bout with pleurisy. He continues to recover not nearly as fast as he thought. He has some residual CHF and shortness of breath and frequently gets tired. He has to contend with the damage done from the 2003 LAD heart attack. This heart attack in 2012 would have been moderate for most people all by itself. It was for this reason, his life was truly on the line when you got to him.

He is alive because of you guys. He can be grumpy all he wants!

He continues to be followed at Dr. Levy’s suggestion, by Dr. Zarich who is the Chairman of Cardiology here at Bridgeport Hospital. Like Dr. Levy (who put the fear of ‘Bajeezus’ into Dad about taking his medicine and being compliant), “Dr. Z” actually has time to spend with his patients because he is the boss and resides in the hospital. This was a good call by Dr. Levy (The Hammer of Thor).

Please continue your efforts to send us a picture of “our crew” with the plane?

My mom is carrying on about that.

You are always in our thoughts and prayers guys.

Continue to be safe and take care of yourselves and YOUR families.

Michael Rickard, BS, PM-Lic.

Monday, April 29, 2013

Best Wishes and Grateful Thanks to Trinity Air Ambulance

Hi Inger-Lisa,

Just wanted to let you know that at last my husband Tom and I are back home in Scotland. We arrived back on Wednesday evening the 24th tired and very weary after a 28 hour travelling day.

Our experience with the insurers was fraught with difficulties, and at one point they had closed the case, and only after I got our daughter in Scotland to phone them in Chicago did they begin to get their act together. However, I will formally complain AFTER we get the settlement of our claim!!

We would like once more to extend our thanks and appreciation for all your help, advice, motivation and compassion, which was of tremendous help to me in particular. Knowing there was someone out there who cared and communicated regularly, was like having an angel on my shoulder at all times.

You can be sure that your praises have been sung to all who would listen, and I for one will never forget the blessing of having your help at this time.

We enjoyed our visit to Pearl Harbour, it was quite a somber yet fascinating visit. The many exhibits were well done, and it brought home to all what a price was paid for freedom. We also did an island tour, visiting many beautiful bays and country areas, including the Dole Pineapple estate which had been established there many decades ago. Too bad they were too sweet for Tom to taste!! Our time in Honolulu was pleasant, though for the life of me I couldn’t quite get into holiday mode. However, health comes before holidays every time, and God willing there will be other holidays I am sure.

My husband has just come in to tell me that you or someone from your office had telephoned him to ask how he was doing. How wonderful. We are truly overwhelmed with the extent of your care and concern.

Once more my sincere thanks for all your help. We wish you well in the work you continue to do, and if we are ever in Florida, maybe we can meet you sometime – or better still if you ever come to Scotland we would be delighted to have the pleasure of meeting you here.

Best wishes and grateful thanks once more

Eleanor C.

Tuesday, April 16, 2013

Trinity Air Ambulance: The Early Days (Circa 1999)

Trinity Air Ambulance’s Classic Logo

Inger Lisa and fellow Medical Crew

The Original Trinity Air Ambulance Mascot, Simbac

Simbac With His Shades

Tuesday, April 2, 2013

“Kudos” from Holland America Line

‘Kudos’ to all involved in the emergency care/evacuation of Mrs. E., following her most unfortunate accident at Half Moon Cay, Bahamas.

Your actions represent a superb, professional and caring ‘team effort’ in what is presently looking to be a most positive outcome!

We look forward to receiving ‘updates’ until Mrs. E. is released from the hospital and returns home, following which Risk Management will follow-up with her and family (nephew) members.


C. A.

Cheers from Holland America Line – MS Zuiderdam, Cont.

Hello Lisa,

Without your assistance this could not have been possible. Thank-you so much for making our efforts worthwhile. And also we really appreciate these updates. I have been keeping the roommate/best friend onboard updated with Mrs. E.’s progress and she is extremely appreciative. She was practically in a state of shock when she found out she couldn’t travel with her in the medevac.

J. W.
Lead Medical Officer
ms Zuiderdam

Saturday, March 30, 2013

Cheers from Holland America Line – MS Zuiderdam

Hello Lisa –
Mrs. E. is now off the ship – guarded condition, accompanied by a very good physician, so she is in good hands and we pray for the best.
Thank-you SO much for your assistance – you were simply wonderful !! We couldn’t have done it without you. Your expertise, efficiency, understanding, and caring coordinating & expediting the medical evacuation were exemplary.

J. W.
Lead Medical Officer
ms Zuiderdam

Tuesday, March 5, 2013

Trinity Air Ambulance Evacuates Patient from Bahamas

Dear Trinity,

After calling, my wife, Kay, and I were evacuated from Marsh Harbour, Bahamas on Sunday, March 3 by a crew from your service. We just want to tell you how positive an experience we had with Trinity.

Thomas, who was our initial contact, kept us fully informed about the dispatch of the plane. When the aircraft arrived, Kristen and Brad took charge and made Kay feel so safe and comfortable. Martin flew us through very turbulent conditions to a perfect landing in Fort Lauderdale. The delivery to Jackson North’s ER ended a virtually seamless and carefree (for us!) evolution.

You have a great team in these competent, cheerful folks! A few minutes ago Megan from your office called to inquire about Kay’s progress as a follow up. This kind of concern for your evacuees really reflects the excellent values of your organization. We can’t thank you all enough.

Kay and Sam S.

Thursday, February 21, 2013

Thanks to Trinity Air Ambulance for a Job Well Done!

Carolina Posing For Trinity

Hi Lisa -

Francis is now in the ICU at Memorial Regional and is very relieved to be there. After seeing his terrible wounds, I can’t imagine the pain he’s in, but he’s in good hands. I can never thank all of you at Trinity for everything you did. I’ve already recommended you to everyone we reached out to for information on medical transport options. God forbid any of them ever need your excellent services, but I’ve told them to go to Trinity. I’ll keep in touch and, especially, want to thank you, Lisa.

All the best,


Trinity Air Ambulance Swag

Thursday, February 7, 2013

Thanks from Guantanamo!

Good Morning Lisa and the Trinity Air Crew;

Thank you for the continuous updates throughout the night. Please keep us apprised of any updates/changes as Sam’s medical care progresses today.

On behalf of BRSC, we appreciate all the care and concern you always give to our employees.

Very Respectfully,

E. S.

Wednesday, January 9, 2013

Greetings to Trinity Air Ambulance from the Esh Family

Hi Lisa and Allison!

It will soon be a year that our son Chad was shot in Haiti. We still remember the amazing job you and your staff did for us. We would like to send each of the team a small gift. What address shall we send it to?


Lloyd and Mary Ellen Esh

Friday, January 4, 2013

A Sincere Thank You to Trinity Air Ambulance International

First of all, this note is several years late and for that I have no excuse but I do apologize. On 9 March 2009 while on a construction missions trip to Venezuela I fell off a roof and broke both wrists, both feet, my left tibia and right shoulder. Needless to say I was in trouble and needed to get back to the states where I could be treated. You transported me on 11 March from Caracas to Ft. Lauderdale to Colorado Springs.

Thank you!! You were a life saver. I was drugged up but I do remember a physician and nurse (both male) on board who were superb. If they are still working for you, please give them (and the pilots) my thanks and let them know I have recovered nicely. Though I did not walk for over 3 months and was out of work for nearly 11 months, I am back to running and have no physical limitations. I am back flying 747s for United Airlines. I still have your luggage tag on my carry on bag so I think of your help to me whenever I see that tag.

May all of you have many years of productive service. I honestly don’t know where I would be now if Trinity Air Ambulance had not taken me home.

Warmest regards,

T. L.